Privacy Policy

Privacy Policy for Rioshe

Effective Date: 20 Sept 2024

This Privacy Policy describes how Rioshe (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit, use, or make a purchase from the website located at https://rioshe.com/ (the “Service” or “Website”). By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our Service.

A. Personal Information (Directly Provided by You)

We may collect personal information that you voluntarily provide, including:

  • Account Data: Name, email address, password.

  • Order Data: Name, billing address, shipping address, email address, phone number, and payment information (processed by third parties).

  • Communication Data: Name, email address, and the content of your message when you contact us.

  • Newsletter Data: Email address if you sign up for our newsletter.

B. Usage Data (Automatically Collected)

When you access the Website, we automatically collect Usage Data, which may include:

  • Your IP address.

  • Browser type and version.

  • The pages of our Service that you visit.

  • The time and date of your visit.

  • Time spent on pages.

  • Unique device identifiers.

C. Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity and hold certain information for essential functions, analytics, and personalization. You can instruct your browser to refuse all cookies.

2. How We Use Your Information

We use the collected data to:

  • Process and Fulfill Orders and manage payments.

  • Provide and Maintain the Service.

  • Improve, Personalize, and Expand our Service.

  • Communicate with you, including for customer service and support.

  • Send you Marketing and Promotional Communications (where you have opted in).

  • Monitor Usage and address technical issues.

  • Comply with Legal Obligations.

3. Sharing Your Information

We may share your personal information in the following situations:

  • Service Providers: With third-party companies (e.g., payment processors, shipping carriers) to facilitate our Service.

  • Business Transfers: In the event of a merger, acquisition, or asset sale.

  • Legal Requirements: When required by law or in response to valid requests by public authorities.

  • Affiliates: With our affiliates, who are required to honor this Privacy Policy.

4. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations.

5. Security of Data

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security, as no method of transmission over the Internet is 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have rights including:

  • The right to access copies of your personal data.

  • The right to rectification of inaccurate or incomplete information.

  • The right to erasure of your personal data, under certain conditions.

  • The right to object to our processing.

  • The right to withdraw consent.

To exercise any of these rights, please contact us using the details below.

7. Links to Other Sites

Our Service may contain links to other third-party sites. We advise you to review the Privacy Policy of every site you visit, as we have no control over their content or practices.

8. Children’s Privacy

Our Service is not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@rioshe.com